Cold Press Index ("we", "us", "our") values your privacy and is committed to protecting your personal data in compliance with Singapore’s Personal Data Protection Act 2012 (“PDPA”). This policy explains how we collect, use, disclose, and safeguard your personal data.

1. What Personal Data We Collect
We may collect and process the following types of personal data:

Identity Data: Name

Contact Data: Email address, phone number, delivery address

Transaction Data: Payment details, order history, billing information

Marketing Data: Preferences for receiving marketing from us

2. How We Collect Your Data
We collect your personal data when you:

Place an order with us (online)

Subscribe to our newsletters or marketing updates

Contact us for enquiries or customer support

Visit our website 

3. Purposes for Collecting and Using Personal Data
We collect, use, and disclose your personal data for the following purposes:

To process and fulfill your orders and deliveries

To provide customer service

To process payments and prevent fraud

To send you service updates, promotions, and marketing materials (if you have consented)

To improve our products, services, and website

To comply with legal and regulatory requirements

4. Disclosure of Personal Data
We may share your personal data with: Third-party service providers (e.g., payment processors, delivery partners) strictly for the above purposes
Government authorities or law enforcement agencies as required by law
We do not sell your personal data to any third parties.

5. Data Protection and Retention
We implement reasonable security measures to protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. Your data is retained only as long as necessary for the purposes stated above or as required by law.

6. Your Rights
You have the right to:
Access your personal data
Correct or update your personal data
Withdraw your consent to our use of your personal data (subject to legal or contractual restrictions)
Request deletion of your personal data (where applicable)
To exercise your rights, please contact our Data Protection Officer (DPO) at:

Data Protection Officer
Email: concierge@coldpressindex.com
Phone: 97298338

7. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.

8. Contact Us
For any questions or feedback regarding your personal data or this policy, please contact our Data Protection Officer.

For more information about the PDPA, please visit the Personal Data Protection Commission (PDPC) website.